Career Programs ... Technology ... Computer Support Overview

Computer Support Technician

Learn the skills you need for an exciting, new career as a Computer Support Technician – at home, at your own pace with Penn Foster.

Whether installing and upgrading software or repairing hardware, Computer Support Technicians have the knowledge and skills that keep businesses and home computers operating smoothly. A trained Computer Support Technician has many career options.

Here are just a couple of facts about this career:

• The average salary is around $43,000 per year.
  
• With on-the-job experience you can earn $70,000 a year.*
  

Computer Support Technicians maintain, troubleshoot, and install software and hardware devices. They also advise and teach computer users about proper computer maintenance.

Your courses include:

• Introduction to PC Repair
  
• Operating Systems
  
• Troubleshooting
  
• PC Hardware 1 and 2
  
• Customer Service
  
• ...and so much more.
  

The Computer Support Technician program will prepare students for careers in the computer industry as computer support technicians, computer support specialists, and help desk technicians.

Such positions combine the skills of software troubleshooting and support, written communication and customer service, hardware troubleshooting and support, and operating systems installation, troubleshooting, and support.

Students will receive the training necessary to interview for entry-level positions within organizations that use computer systems, for computer hardware or software vendors, or for third-party organizations that provide support services on a contract basis, such as help-desk service firms.

Your training includes, all the books, lessons, and learning aids you need, unlimited, toll-free instructional support and access to student services by website, phone and mail.

* Growth figures represent a ten-year period ending 2018. Source: "National Industry-Occupation Employment Matrix," a publication of the U.S. Bureau of Labor Statistics.

Please let us know if you found this information useful -->